Privacy Policy
Top Trend Beauty Clinic (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your information when you visit our website or contact us.
If you have any questions, please contact us using the details in the Contact Us section below.
1. What information we collect
We may collect personal information that you provide to us directly, such as:
- Name
- Phone number
- Email address
- Any information you submit through forms on our website (for example, enquiry forms or booking requests)
We may also collect certain information automatically when you use our website, such as:
- Device information (browser type, operating system)
- IP address
- Pages viewed and time spent on the website
- Referring website or source
- Basic usage and performance data through cookies and similar technologies
2. How we use your information
We may use your personal information to:
- Respond to your enquiries and requests
- Provide you with information about our services
- Help you make or manage a booking (if applicable)
- Improve our website performance and user experience
- Measure and improve marketing effectiveness (for example, tracking form submissions or conversions)
- Meet legal and regulatory obligations
We will only use your information for the purpose it was collected, or for a related purpose you would reasonably expect.
3. Cookies and analytics
Our website may use cookies or similar technologies to help us understand website traffic and improve performance.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some website functionality.
4. Marketing communications
If you choose to contact us or submit a form, we may send you messages related to your enquiry.
We do not send unsolicited marketing emails. If we send marketing communications, you can opt out at any time by following the unsubscribe instructions (if provided) or by contacting us.
5. Sharing your information
We may disclose your personal information to trusted third parties only when necessary, such as:
- Website hosting and IT service providers
- Form/booking tools or communication providers used to handle enquiries
- Analytics and advertising providers (where applicable)
- Professional advisers (for example, accountants or legal advisers)
- Government authorities or regulators if required by law
We do not sell your personal information.
6. International data transfers
Some of our service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled securely and in line with applicable privacy requirements.
7. Data security and retention
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, modification, or disclosure.
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.
8. Access and correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, out of date, incomplete, irrelevant, or misleading.
To make a request, please contact us using the details below.
9. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
11. Contact us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us via our website contact page or by the contact details provided on the website.